Elevate Your Skills
Welcome to Restaurant Rookies — the no-nonsense training hub for people working in hospitality who want to do things better.
Whether you're brand new to the floor or managing your first team, this space was built for you. I created Restaurant Rookies to give real, practical advice that actually works in the chaos of a real shift — not the kind of stuff you get from a corporate PowerPoint.
I’ve worked in hospitality for over 18 years, from waitress to manager to operations lead. I also bring a background in Continuous Improvement, Lean Six Sigma, and 5S, which means I don’t just teach good service — I teach smoother systems, better teamwork, and how to make your job less exhausting and more efficient.
Right now, you’ll find:
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Online courses that cut the crap and show you what really matters
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1:1 consultation calls for restaurant owners and managers
Whether you're here to improve your customer service, fix broken systems, or finally feel like you know what you're doing — you're in the right place.
Let’s roll up our sleeves and get to work.
Programs
Consultancy Services
35 British pounds
250 British pounds
499 British pounds
Our Mission
At Restaurant Rookies, we believe great service doesn't come from scripts - it comes from people who care, who hustle, and who want to do things better.
This platform was built to support hospitality workers who are new to the job, undertrained, or managing chaos without real guidance. I combine my 18+ years of frontline experience with proven process tools like 5S and continuous improvement - so you can build systems that actually work.
This isn't just about customer service - it's about respect, confidence, and making hospitality better from the inside out.